Support in the Community

There are quite a number of organisations offering support in the community. The Directories section of this website contains a list of many of these, including 'Addiction Support', 'Carer Support', 'Disabled Support' and 'Medical Support'. The following information relates predominantly to those organisations offering Befriending, Social Isolation and General Support to the community.

Pastoral Support

Most of the Churches offer pastoral services, often with home visits.
See churches listed under Directories / Local Services / Worship.
Age UK Cheshire

What we do: Age UK Cheshire provides a range of care and support services to empower and enable older people to continue to live full and active lives, to participate in community activity, and to remain in good mental and physical health for as long as possible.
Contact Details: 314 Chester Rd, Hartford, Northwich CW8 2AB, Tel: 01606 881660.
Social Activities Coordinator: Sean Ray 01606 720432.
Website: www.ageuk.org.uk/cheshire
Cheshire Community Action

What we do: Our advice and guidance cover a wide range of subjects. We are confident that we can help you find solutions to your problem and we will do our utmost to give you the very best support we can offer.
Contact Details: Queens House Annexe, Queens Road, Chester CH1 3BQ, Tel: 01244-400222
Website: www.cheshireaction.org.uk
Citizens Advice Cheshire West

What we do: Provide free, impartial advice and information on a range of issues. They can help with most problems from employment, benefits, housing and debt. Their advice is independent and completely confidential. PRESS HERE for "More ways to access welfare support and advice available for residents in west Cheshire".
Contact Details: Tel: 03445-766111 (Mon to Fri 10 am to 4 pm)
Northwich office (open Mon – Fri – 9 am to 4 pm): Meadow Court, Meadow St, Northwich, CW9 5FP.
Also - There is a freephone to contact Citizens Advice (CAB), situated in the corner of the church hall; appointments may be made to meet an advisor at the Ark on a Tuesday morning, or advice may be given over the phone (if you wish to ring from home, 0808 278 7806); there is public access to the hall Sunday & Tuesday mornings 10-11 am, Fridays 9-2pm
Website: www.citizensadvicecw.org.uk
Dial-a-ride

What we do: The Dial a Ride scheme is a door to door transport scheme for people who find using public transport difficult. All the minibuses used are wheelchair accessible and bookings are taken the day before the passenger wishes to travel. To use the Dial a Ride you must complete a membership form and become a registered user.
Contact Details: 01606-784100
Website: www.changing-lives-together.org.uk/about-us
Red Cross

What we do: The British Red Cross provides short-term care and support in the home for people after an accident or illness, giving them the confidence to continue their daily lives.
Contact Details: 01270-255141 ext 2789, email This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.redcross.org.uk/get-help/get-support-at-home
Relate

What we do: Relationship counselling and more
Contact Details: Tel: 0300-330-5793, email This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.relatecm.org.uk
Royal British Legion

What we do: Charity to help serving and ex-serving personnel and their dependants. Anyone who has an ex-service connection can apply for help /assistance to the local Branch - all cases are in confidence.
Contact Details: see local contact details under Directories / Clubs & Activities / Adult Activities
Royal Voluntary Service

What we do: Deliver books and talking books from libraries across Cheshire. The service is available to anyone who cannot easily visit a library.
Contact Details: 0151-203-1116 This email address is being protected from spambots. You need JavaScript enabled to view it.
Samaritans, Mid Cheshire Branch

What we do: We offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you.
Contact Details: 1 Manchester Rd, Northwich CW9 5LY. Tel: 01606-43211
Website: www.samaritans.org/branches/mid-cheshire-branch-samaritans
Sandiway Library

What we do: Cheshire Home Library Service offered to housebound customers. Many library-based activities including Reading Groups, Adult Colouring Club, Petty Pool Café, Knit and Natter.
Contact Details: see local contact details under Directories / Local Services / Community Services
Snow Angels

What we do: Supporting older people to live independently. Befriending services, "At Home with IT", Social Prescribing through Alternative Solutions, Consultancy and Training.
Contact Details: Cathy Boyd 07881-510304 This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: Greenbank Community Hub, 22 Greenbank Lane, Greenbank, Northwich CW8 1JQ
Website: www.snowangels.org.uk
Social Care, Cheshire West & Chester

Website: www.cheshirewestandchester.gov.uk/residents/health-and-social-care/adult-social-care
St Luke's (Cheshire) Hospice

What we do: Support to people with life limiting conditions, and their families.
Contact Details: 01606-551246
Website: www.slhospice.co.uk
Other support services supported by Cheshire West and Chester council

"We encourage anyone who is experiencing poverty to visit the site, a directory of services which our inspirers helped to develop. It could offer someone life-changing support: www.livewell.cheshirewestandchester.gov.uk.”

Additional online support is also available.

For support with housing and homelessness: Shelter - Shelter: Get help or the Council website: Housing advice and homelessness (cheshirewestandchester.gov.uk)

If you facing hunger or food insecurity: Cheshire West and Chester Help Scheme - Help in Emergencies for Local People (HELP) (cheshirewestandchester.gov.uk)